Tenant Survey

Please take a few minutes to evaluate the performance of our service.  We appreciate feedback from our tenants to ensure we are providing the services necessary for you to accomplish your mission.  Please rate your level of satisfaction as shown below (with 5 being the highest) by marking the appropriate box for the various categories.  If you cannot rate a category or it does not apply, please mark NA.

Thank you in advance for you participation.


                                  
I.  CUSTOMER SERVICE 1 2 3 4 5 NA
a. Friendliness of the Prium receptionist
b. Were you connected promptly?

 

II.  BUILDING AND OFFICE ENVIRONMENT

 

1

 

2

 

3

 

4

 

5

 

NA

a. External Features
i. Availability of Parking
ii. Building Appearance and Grounds
b. Internal Features
i. Lighting
ii. Handicapped Accessibility
iii. Interior Appearance (carpets, walls, etc.)
iv. Temperature Control
v. Restrooms - Operation

 

III.  MAINTENANCE

 

1

 

2

 

3

 

4

 

5

 

NA

a. Timeliness in Prium's response to your maintenance request
b. Effectiveness of Prium's solving of the property issue
c. Courtesy & respect Prium's staff showed you in handling of your request
d. Communication between you and Prium regarding your request
e. Professionalism of staff handling your request
f. Follow-up after service completion to ensure no outstanding issues exist

 

IV.  MAINTENANCE STAFF

 

1

 

2

 

3

 

4

 

5

 

NA

a. Courtesy
b. Follow-up Communication
c. Understanding of your needs and requirements
d. Timeliness of responses to your requests
    
     

If any answers to the above questions were rated less than 3, please provide additional comments below.

            Comments
               
     

Thank you for taking the time to give us your valuable feedback so we can improve our service to you and other tenants!

     
                                                                                                                               
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